Improve your traveller's experience
Transform a distressing and upsetting experience into a satisfying one to secure loyalty, foster repeat business and leverage NPS.We would be happy to discuss this further with you.
We can provide for Airlines & Public National / EU Regulatory Bodies with professional services & consulting
Travellers Insights / Advanced Statistical Analysis
Delays & Cancellations Industry Benchmark
Claims Management process Audit & KPIs
Claims Management Industry Performance Benchmark
For Corporations, Associations & Public Administrations Unlimited ideas for your projects
- Enhance your Employees’ Experience by providing them with AirRefund’s solution and discharge them from the hassle of handling their own Airlines claims
- Monitor your travellers’ delays and cancellations through the AirRefund “Traveller Experience Dashboard” and measure the impact on employees satisfaction.
For Travel Management Companies & Online Travel Agencies
- Enrich your service and differentiate on your market with your own “all-in-one” Claim Management Solution powered by AirRefund.
- You will reinforce your relationship with your clients and improve your traveller’s overall experience by including our advanced and unique professional features into your service.